Support Technique - When the account balance reach the negative
When your balance reaches zero
Do not consider it a moment of intense panic .. When your balance reaches 0 €, your active services are suspended.
For shared hosting
If you have an active web hosting, your balance will not move beyond the 0 € threshold and you have 2 months to re-provision your customer account before your data is removed from the servers.
For VPS servers
If you have a VPS server with a negative balance, your server is automatically shut down when you arrive at 0 € and your balance continues to be withdrawn every hour to total 1 € per month. This amount corresponds to the storage costs of your VPS. IP addresses are also charged in full
Once the level of -1 € spent, the IP addresses assigned to the VPS are detached from the server and fall into the public domain and once the level of -2 € spent, the server is closed automatically